Platform Terms and Conditions of Use lantai6

1Acceptance of Terms and Conditions

By accessing, registering for, or using the lantai6 platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the lantai6 platform.

These Terms and Conditions take effect from the date you first access the lantai6 platform. They govern the relationship between lantai6 and all its users, including unregistered visitors, registered members, and VIP members.

This document should be read in conjunction with Privacy Policy and Responsible Gaming Policy lantai6, which also forms part of the overall agreement between you and lantai6.

2Eligibility and Registration Requirements

To use the lantai6 platform and register an account, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the date of registration
• Register using your own name and personal details — not on behalf of anyone else
• Are not subject to any legal prohibition or regulation that prevents you from using online gaming platform services
• Have never been banned or suspended by lantai6 previously
• Have full legal capacity to enter into a binding agreement

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name as shown on your identification document, an active phone number, a valid email address, and your correct date of birth. Providing false information during registration is a serious violation of these terms and may result in account closure and forfeiture of all funds.

Lantai6 reserves the right to request identity verification (KYC) at any time, including copies of your national ID, passport, or other supporting documents. Failure to complete the KYC process within the specified period may result in temporary suspension or account closure.

3User Account & Security

Each user is only permitted to hold one active account at lantai6. Opening a second, third, or additional account — whether using the same or different name, email address, phone number, or payment method — is a serious violation and may result in the closure of all associated accounts without refund of remaining funds.

You are fully responsible for the security of your account username and password. We recommend that you:

• Use a strong, unique password that is not shared with any other platform
• Never share your login credentials with anyone
• Enable two-factor authentication (2FA) where available
• Log out of your account after every session, especially on shared devices
• Notify lantai6 immediately if you suspect your account has been compromised

Lantai6 is not liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

4Deposits and Withdrawals

Lantai6 accepts a range of deposit methods including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and other local payment methods listed in the platform's deposit section. All deposits are processed in real time or within no more than two hours depending on the chosen method.

Deposit Terms:

• The minimum deposit is RM 30 unless otherwise stated in a specific promotion
• All deposits must come from a legitimate funding source that belongs to you
• Lantai6 reserves the right to decline or return deposits that raise concerns regarding the source of funds
• Each payment method has its own minimum and maximum limits, displayed during the deposit process

Withdrawal Terms:

• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals may only be made to an account registered under the same name as your lantai6 account
• Transfers to third-party accounts are not permitted under any circumstances
• Your first withdrawal request may require KYC verification before it is processed
• Most withdrawals are processed within 15 minutes to one hour on business days
• Withdrawals made on weekends or public holidays may take slightly longer to process

Lantai6 reserves the right to delay withdrawals that require further investigation for security or compliance reasons. In such cases, our team will contact you via email or Live Chat within 24 hours.

5Bonuses, Promotions and Wagering Requirements

Lantai6 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback bonuses, and seasonal promotions. All bonuses are subject to wagering requirements and the specific terms stated on each promotion.

General Bonus Terms:

• Each bonus has its own wagering (rollover) requirement that must be fulfilled before a withdrawal is permitted
• Only one active bonus is permitted at a time unless otherwise stated
• Bonuses cannot be transferred between accounts
• Certain games may be excluded from contributing toward bonus wagering requirements
• Lantai6 reserves the right to void bonuses if there is evidence of abuse or fraud
• If you withdraw funds before meeting the wagering requirements, the associated bonus and winnings will be forfeited

Lantai6 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. lantai6's decisions regarding bonus terms compliance are final.

6Game Rules and Wins

All games available on the lantai6 platform use a Random Number Generator (RNG) that has been independently certified by international certification bodies. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

Wins-Related:

• All valid wins will be automatically credited to your account balance
• In the event of a technical error or software malfunction during a game session, lantai6 reserves the right to void the affected round and refund the original bet
• Winnings resulting from errors in game display or incorrect payouts are void and will not be paid out
• Lantai6 reserves the right to withhold winning payments that require further investigation
• Maximum win limits may apply to certain games or promotions

In the event of a dispute regarding a game outcome, lantai6's server logs shall serve as the final and conclusive evidence. You have the right to contact our support team to request clarification on any game outcome within 30 days of the relevant round.

7Prohibited Conduct

The following actions are strictly prohibited on the lantai6 platform and may result in account closure and legal action:

• Registering more than one account or using another person's account
• Providing false information during registration or the KYC process
• Using automated software (bots), scripts, or third-party tools to play or manipulate games
• Colluding with other players to cheat the platform (e.g., chip dumping in poker)
• Exploiting bugs or technical vulnerabilities in the platform
• Laundering money or using the platform for any illegal activity
• Harassing, threatening, or behaving rudely toward other players or lantai6 staff
• Selling, transferring, or renting your lantai6 account to any other party
• Using a VPN or proxy to bypass geographical restrictions

8Privacy and Data Protection

Lantai6 takes our responsibility for the privacy and security of your personal data seriously. All information you provide is stored securely using 256-bit SSL encryption and strict technical security measures.

In summary, your data is used for the following purposes:

• Managing and verifying your account
• Processing deposits and withdrawals securely
• Providing effective customer support
• Comply with all legal requirements and anti-money laundering (AML) regulations
• Sending you information about the latest promotions and offers (with your consent)

Lantai6 will not sell, rent, or disclose your personal data to third parties without your consent, unless required by law. For more information, please refer to Privacy Policy lantai6 in full.

9Limitation of Liability

The lantai6 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly and without interruption, we cannot guarantee it will always be free from technical errors, service disruptions, or issues beyond our control.

Lantai6 is not liable for:

• Loss of profits, revenue, or unrealised opportunities resulting from platform disruption
• Damages arising from your own negligence in maintaining account security
• Losses resulting from fair and legitimate game outcomes
• Technical issues beyond lantai6's control, including internet disruptions and device failures on your end
• Third-party actions affecting platform usage

In any circumstance, the maximum total liability of lantai6 toward you shall not exceed the amount you deposited in the 30 days prior to the relevant claim.

10Account Closure and Suspension

Lantai6 reserves the right to suspend or close any user account at any time for the following reasons:

• Violation of any term outlined in this document
• Fraud or suspicious activity
• Failure to complete the KYC process within the stipulated timeframe
• Requests from legal authorities
• At the user's own request

If your account is closed at your own request or for reasons unrelated to a violation, any valid remaining balance will be returned to you via the original payment method within 5–10 business days. However, if the closure is due to a breach of terms, lantai6 reserves the right to withhold or forfeit the remaining balance.

You may also request voluntary account closure at any time via Live Chat or our support email. In cases of closure for responsible gaming reasons, we encourage you to visit Responsible Gaming for exclusive self-exclusion options before deciding to permanently close your account.

11Changes to Terms and Conditions

Lantai6 reserves the right to update, modify, or replace these Terms and Conditions at any time. When significant changes occur, we will notify you via:

• In-platform notifications when you log in
• Email the address registered to your account
• Update of the "Updated" date at the top of this page

It is your responsibility to check this page periodically to stay informed of the latest terms. Continued use of the lantai6 platform after any changes are published constitutes your acceptance of the updated terms.

If you do not agree with any changes, you have the right to discontinue use of the platform and close your account in accordance with the procedure set out in Section 10.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the lantai6 team is ready to assist you. You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the platform
• Support Email: [email protected] (response time within 24 hours)
• Language: Malay and English

For formal complaints requiring further investigation, please submit full details via our support email. All complaints are taken seriously and will be responded to within two business days.