How lantai6 Protects Your Privacy
Six core principles governing how we handle the personal data of every lantai6 user.
256-Bit SSL Encryption
All data transmitted between your device and lantai6's servers is protected by 256-bit SSL encryption — the same level of security used by major banking institutions. Your information cannot be stolen or intercepted during transmission.
Secure Data Storage
Your personal data is stored on highly secured servers with strict access controls. Only authorised personnel with a legitimate business need may access your information, and all access is logged and monitored.
No Sale of Data to Third Parties
Lantai6 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — we only use it for the purposes stated in this policy.
Data Minimisation
We only collect data that is strictly necessary to provide our services. This data minimisation principle ensures you are never asked to share information that is irrelevant to your use of the platform.
Right of Access and Correction
You have the full right to access, correct, or request deletion of your personal data at any time. This process is straightforward and can be done through your account settings or by contacting our support team.
Malaysia PDPA Compliance
The lantai6 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take these legal obligations seriously and continuously update our practices to meet current requirements.
This Privacy Policy describes the data collection and usage practices of lantai6. By using our platform, you agree to the terms set out in this document. If you do not agree, please stop using the platform and contact us to close your account.
1Introduction
Lantai6 is an online gaming platform committed to protecting the privacy and personal data security of every user. We understand that your trust is our most valuable asset, and we take this responsibility wholeheartedly.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global industry best practices. It outlines the types of information we collect, the purpose of collection, how we protect it, and the rights you hold as a data subject.
This policy applies to all users of the lantai6 platform, including unregistered visitors, registered members, and VIP members. It also covers all channels through which you interact with lantai6 — whether via the website, mobile app, or our customer support channels.
2Information We Collect
Lantai6 collects various types of information to ensure a smooth, secure, and legally compliant user experience. The following are the main categories of information we collect:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, national ID / passport number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, deposit and withdrawal records | In-platform financial transactions |
| Usage Data | Game logs, betting history, active session duration | Automated activity on the platform |
| Technical Data | IP address, device type, operating system, web browser | Automatically upon accessing the platform |
| Communication Data | Live Chat records, support emails, user feedback | Interactions with the support team |
We may also receive information about you from trusted third-party service providers, such as payment verification providers and anti-money laundering compliance services, to ensure the security and legitimacy of your transactions.
3How We Use Your Data
Every piece of data we collect is used for a specific and lawful purpose. lantai6 does not use your data for purposes not stated in this policy without obtaining your consent first.
- Account Management: Create, verify, and maintain your account so you can log in and use all platform features seamlessly
- Transaction Processing: Process deposits, withdrawals, and all financial transactions efficiently and securely
- Identity Verification (KYC): Meet legal requirements related to identity verification and anti-money laundering prevention
- Customer Support: Address enquiries, resolve complaints, and provide effective technical support
- Platform Security: Detect and prevent fraud, unauthorised access, and suspicious activity on the platform
- Service Improvement: Analyse usage patterns to improve product quality and the overall user experience
- Legal Compliance: Comply with legal obligations, regulations, and directives from relevant authorities
- Marketing Communications: Send promotional information, bonuses, and the latest offers — only if you have given your consent
You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting the lantai6 support team. Withdrawing marketing consent will not affect your core account services.
4Disclosure to Third Parties
Lantai6 is firmly committed to not disclosing your personal information to third parties except under the following lawful and necessary circumstances:
- Payment Service Providers: Required information is shared with trusted payment processors such as FPX providers, e-wallets, and other payment services to complete your transactions.
- KYC Service Providers: Identity data is shared with registered compliance partners for identity verification and fraud prevention purposes
- Legal Authorities: Information disclosed to the police, courts, or regulatory authorities when required by law or court order
- Cloud and Infrastructure Services: Data is stored on infrastructure provider servers bound by strict confidentiality agreements
All third parties that receive your data from lantai6 are bound by data protection agreements requiring them to handle your information at a security standard equal to or higher than lantai6's own standards.
Our commitment: lantai6 has never sold, rented, or permitted the use of your personal data for advertising purposes by third parties. You are not our product — you are our valued customer.
5Cookies and Tracking Technologies
Lantai6 uses cookies and similar tracking technologies to enhance platform functionality and your experience as a user. Cookies are small text files stored in your web browser when you visit our platform.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled as they are critical to platform operations
- Performance Cookies: Collect information about how you use the platform — pages visited, time spent, and errors encountered. This information is used to improve the platform.
- Preference Cookies: Save your preferences such as language, display settings, and game choices so you do not need to reconfigure them each time
- Analytics Cookies: Help us understand overall platform usage patterns through aggregated data that cannot identify individuals
You can manage or remove cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the lantai6 platform.
6Data Security
Protecting your personal data from unauthorised access, loss, or misuse is a core technical and organisational priority for lantai6. We implement multiple integrated layers of protection to ensure the security of your data at all times.
- Data Encryption in Transit: All communications between your device and our servers are secured with TLS 1.3 protocol and 256-bit SSL encryption
- Data Encryption at Rest: Sensitive data such as financial information and identity documents are stored in encrypted format within our database
- Layered Access Control: Only personnel with specific authorisation may access user data, and all access is regularly audited
- Continuous Monitoring: Our security systems monitor for suspicious activity around the clock and respond automatically to detected threats
- Penetration Testing: We conduct regular security assessments by independent security experts to identify and address any vulnerabilities.
- Incident Response Plan: In the event of any data breach, we have clear procedures to notify affected users and the relevant authorities within the timeframe required by law
7Data Retention Period
Lantai6 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.
- Active Account Data: Retained for the duration your account remains active and for any additional period required after account closure
- Financial Transaction Records: Retained for a minimum of seven (7) years in line with Malaysian tax and financial legal requirements
- KYC Documents: Retained for the duration of the active account plus five (5) years after account closure, to meet anti-money laundering compliance requirements
- Communication Logs: Customer support session records are retained for two (2) years for reference and dispute resolution purposes
- Cookie Data: Depends on cookie type — session cookies are deleted when the browser is closed, while persistent cookies are stored until their set expiry date
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.
8Your Rights as a Data Subject
As a lantai6 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:
Right of Access
You have the right to request a copy of all personal data that lantai6 holds about you. This request will be processed within 21 business days.
Right to Correction
If any of your personal data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.
Right to Erasure
You may request the deletion of your personal data under certain circumstances. Please note that some data must be retained to fulfil legal obligations even after a deletion request.
Right to Withdraw Consent
You may withdraw consent for the processing of certain data, particularly for marketing communications, at any time without affecting the validity of prior processing.
Right to Object
You have the right to object to the processing of your personal data for specific purposes such as direct marketing or profiling.
To submit any request relating to the rights above, please contact our data protection team via email at [email protected] or via Live Chat within the platform. We may need to verify your identity before processing your request to ensure the security of your data.
9Children's Data
The lantai6 platform is unsuitable and not permitted for use by individuals under the age of 18. We do not knowingly collect or process personal data of minors.
If you are a parent or guardian and believe your child has registered an account on lantai6 or provided us with their personal information, please contact us immediately. We will take prompt action to investigate, close the account in question, and delete all associated data.
We apply age verification measures during the registration process and through KYC procedures to ensure the platform is only accessible to eligible adult users.
10Changes to the Privacy Policy
Lantai6 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When significant changes occur, we will notify you via:
- In-platform notification upon your next login
- Notification email sent to the address registered on your account
- Update the "Last Updated" date at the top of this page
We encourage you to review this page periodically. Continued use of the lantai6 platform after any changes are published will be considered your acceptance of the updated privacy policy. If you disagree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure outlined in Section 8.
11Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Privacy Email: [email protected]
- Support Email: [email protected]
- Live Chat: Available 24/7 directly within the lantai6 platform
Our data protection team will respond to all privacy-related enquiries within two (2) business days. For more complex complaints requiring thorough investigation, we will communicate the expected timeframe in our initial response to you.
Your privacy is not merely a legal obligation for lantai6 — it is a core value we hold firmly. We continuously strive to be the most trusted online gaming platform in Malaysia, and protecting your personal data is an essential part of that commitment.
Ready to Play with Peace of Mind?
Now you know exactly how lantai6 safeguards your personal data. Register an account today and enjoy a safe, fair, and exciting online gaming experience alongside over 500,000 loyal lantai6 members across Malaysia.